The channel sidebar, which appears in the left panel of open channels, displays a navigable list of your channels and allows you to sort and group them to make them easy for you to locate.
Add channel - Click to open the Create New Channel dialog box. For help see AirSend Channels and Creating a channel. Add group - Create your own channel grouping. See Creating Groups, below. Expand/collapse categories - Toggle between viewing the channel sidebar in the view shown to the left or in the following collapsed view: Toggle compact view - Toggle between a view showing channels with their last action or message as shown to the left or in a view that only shows channel name: Search (Filter channels) - Enter a search string to search for a channel or channels. Group created by user - Channel groups created by you. See Creating Groups, below. Favorites - Channels that you have moved into the Favorites category for easy access. Channels in Favorites display a flag icon next to them wherever they appear in the sidebar. All channels - A list of all of your channels. Direct messages - Channels that you have created as direct messages. For help, see Making Your Experience Easier and Direct Messaging. |
Groups are categories created by you for storing multiple channels together to make them easier for you to find. For example, you could create a group for all channels associated with a certain department or project.
To create a group:
By default, the sidebar displays your groups and categories in this order:
Groups you have created
Favorites
All Groups
Direct Messages
But you can change the order to what is most convenient for you.
To move a group or category up or down:
After you have added created a group and added channels to it, you can go back and add additional channels.
Either:
Or:
To remove a channel from a group:
To add a channel to Favorites:
Either:
Or:
Channels in Favorites display a flag icon wherever they appear in the sidebar.
To remove a channel from Favorites:
To stop receiving audio alerts when an action occurs in a channel, you can mute it. If you want to receive audio alerts about the channel again, you can unmute it.
To mute a channel from the sidebar:
To unmute a channel from the sidebar:
Closed channels do not appear in the sidebar; therefore, you can close a channel from the sidebar, but to reopen it, you must go to the dashboard, view closed channels, and reopen it there. See Closing, deleting, or archiving a channel.
If you are not the owner of a channel, the Close channel option does not appear.
To close a channel from the sidebar:
Members of a channel who are not owners may leave a channel.
If you are the owner of a channel, the Leave channel option does not appear.
To leave a channel from the sidebar:
After you delete a channel, the channel and its contents are gone and you cannot recover them. It is a good idea to archive a channel before deleting it. See Closing, deleting, or archiving a channel for help.
If you are not the owner of a channel, the Delete channel option does not appear.
To delete a channel from the sidebar: